Privacy Policy

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Privacy Policy for Ceruni Shine

Effective Date: 7th November 2024

1. Introduction

At Ceruni Shine, a service of Ceruni London Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, process, and share your personal information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

- Personal Information: This includes your name, email address, phone number, and address when you fill out forms on our website or contact us for services.

- Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.

- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. You can choose to accept or decline cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

- To provide and manage our cleaning services.

- To communicate with you regarding your inquiries and bookings.

- To improve our website and customer services.

- To send periodic promotional emails if you opt-in to receive them.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may employ third-party companies to facilitate our services, such as payment processors or marketing services, who have access to your personal information only to perform these tasks on our behalf.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

- Request access to the personal information we hold about you.

- Request correction of any inaccuracies in your personal information.

- Request deletion of your personal information under certain circumstances.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ceruni Shine  

Ceruni London Ltd  

info@ceruni.co.uk  

020 3442 0668  

No 42 The Pastures, Hatfield, Hertfordshire AL10 8PD, England, United Kingdom